Question 1

Is payment enabled on ParadiseTravel?

Accepted Answer

Not yet. Bookings are saved as awaiting payment and our team confirms the balance with you by email while the payment provider is being connected.

Question 2

How do taxes and fees work?

Accepted Answer

Nightly rates are shown before tax. Government tax and our service fee are calculated on the property's rates and shown in full before you confirm.

Question 3

Can I cancel a booking?

Accepted Answer

Refundable rate plans allow free cancellation up to the stated number of days before arrival. Request cancellation from My trips and we handle it with the property.

Question 4

How do Paradise Rewards points work?

Accepted Answer

Points accrue on confirmed bookings and mature after your stay is completed, then can be redeemed against future bookings.

Question 5

Which currencies can I book in?

Accepted Answer

Prices are held in Mauritian rupees and displayed in MUR, EUR, USD, GBP, ZAR or AED using current rates.

Help centre

Is payment enabled on ParadiseTravel?

How do taxes and fees work?

Can I cancel a booking?

How do Paradise Rewards points work?

Which currencies can I book in?